Service and Repair
ESI's Customer Service Center
"More than a service department, we are a complete Customer Care Service Center"
ESI has been serving northeast Florida and southeast Georgia since 1979. We can service and monitor all major brands and systems.
Our Automated Service Dispatch System with GPS can provide detailed service request information to the nearest available technician and give them turn by turn directions to the location. Efficiency & accurate details means better and lower cost service.
Lowest Service Call rates in the Southeast.
All Major Brands and Types
Service trucks have large inventories of common repair parts.
Scheduled, Same day and Emergency service available.
Factory trained, certified and experienced technicians - Polite and Courteous.
Fire alarm technicians are NICET Certified.
ESI's Modern Advantage
Enhanced Remote Service Capabilities
New systems installed and monitored by ESI have the unique capability of being diagnosed for trouble conditions remotely from our office before a service tech is dispatched.
In addition, many service requests such as adding or deleting users and changing entry exit times or system configurations can be accomplished via the remote service system at a fraction of the cost for a site visit service call.